Research-grade transcripts, instantly usable
Verbatim or clean-read deliverables in TXT, DOCX, CSV, JSON, SRT/WebVTT — scaled by parallel teams, audited by gold sets. Fully PII-aware and encrypted.
Source Audio
WAV / MP3 / MP4
Research & Media Ready
99.9% Verified Accuracy
Why top teams switch.
Generic ASR is cheap but messy. We bridge the gap between robot speed and human insight.
Accuracy at Scale
Hybrid ASR + human QC pipeline that reduces manual hours without losing fidelity.
Flexible Output
Editorial transcripts for analysis, plus subtitle-ready exports for media.
Privacy First
Strict PII redaction workflows, role-based access, and compliant handoffs.
Predictable Delivery
Parallel teams and live dashboards keep heavy-volume timelines visible.
Flexible service levels.
From automated drafts to publication-ready gold standards.
Standard Transcription
ASR + single human pass. Best for clear audio and internal notes.
Research-Grade
ASR + two-pass human QA + gold set checks. For publication or legal use.
Compliance Package
Full PII redaction, HIPAA-aware, consent documentation.
Broadcast Ready
Timecodes, SDH cues, burned-in previews, subtitle exports.
Output formats
We deliver the exact schema you need for ingest.
Our Process
A proven methodology for exceptional results, refined over millions of words.
Scope & sample
Scope & sample
We accept a short sample to set accuracy targets (verbatim vs clean-read).
Ingest & auto-pass
Ingest & auto-pass
ASR runs (choose engine). Auto checks: silence detection, sample rate, perceptual dedupe.
Diarization & mapping
Diarization & mapping
Auto diarization + human review to assign speaker labels and consistency.
Human QC
Human QC
Editor pass (terminology, punct., formatting) → proof pass (timestamps, redaction).
Delivery & handover
Delivery & handover
Files + QC report + changelog; optional integration into CMS/TMS or client storage.
Zero-drift quality.
Rigorous safeguards for high-stakes audio.
Gold Sets & Spot Audits
We sample 5-10% of throughput against 'gold set' truths to ensure vendor quality never drifts.
IAA Metrics
For research datasets, we track Cohen's κ to ensure consistent speaker labeling across teams.
PII Redaction
Automated entity detection followed by human verification to safeguard sensitive data.
Technical Datasheet.
Engineering-ready specs for your pipeline.
Enterprise-grade defense.
Your audio never leaves our encrypted enclave. We process sensitive data for legal, medical, and government clients daily.